Contact Us

Find an answer to the most frequent questions or get in touch using one of the methods below.
When will my return be processed?

We’re handling a high volume of returns right now, your refund may take a few extra days to process.

Don’t worry, we’ll email you as soon as your refund is complete, so keep an eye on your inbox.

Thanks for your patience - we really appreciate it!
Do you offer extended returns for the holidays?

We are extending our returns period for the holidays to make things a little easier for you.

Any items bought between 17th November 2025 and 31st December 2025 can be returned up until 31st January 2026.

Our returns policy will go back to normal for any items bought from 1st January 2026 onwards.
Chat

Chat

Fastest response time! Chat with our team 8AM - 6PM weekdays clicking the Chat/Virtual Assistant icon in the menu.

FAQs

FAQs

Have questions? Visit our FAQs to find answers to our commonly asked questions
Phone

Phone

Call us toll free on 08001691656 Monday - Friday 8AM - 6PM
Email

Email

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