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Contact Us
Find an answer to the most frequent questions or get in touch using one of the methods below.
Are deliveries and returns impacted by the current weather conditions?
Due to severe weather from Storm Goretti affecting certain areas of the UK and Europe, deliveries and returns may take a little longer than usual.
Our teams and delivery partners are doing everything they can to get your order to you as quickly and safely as possible. Please check your parcel tracking for the latest updates.
Thanks for your patience and understanding—we really appreciate it!
Do you offer extended returns for the holidays?
We are extending our returns period for the holidays to make things a little easier for you.
Any items bought between 17th November 2025 and 31st December 2025 can be returned up until 31st January 2026.
Our returns policy will go back to normal for any items bought from 1st January 2026 onwards.
Chat
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